How to Download a Digital Item
Where to download my files after my purchase
Generally, your files will be available to download once payment is confirmed. But sometimes, the confirmation might take a few minutes because of PayPal.
If you have an account, after the payment you can:
- See download links on the order received page
- See download links in your email notification
- See download links on your Account page
Click the links, and you can download all the files associated with your order.
If you checked out without an account, after the payment you can:
- See download links on the order received page
- See download links in your email notification
Click the links, and you can download all the files associated with your order.
Note: Generally, you will be auto-returned to the order received page from the PayPal checkout page after the payment. If the auto-return doesn’t work, click the “Return to Merchant” button at the bottom of your payment success page.
For now, you can open your files using a PDF reader such as Adobe Acrobat Reader.
There are no limits on how many times or when you download a file. You can get to your file at any time on your account page or in your email notification.
I Can’t Find My Email Notification To Download
Firstly, please check again after a few minutes because it might be delayed by the mail server. Also, check your spam or junk inbox. If you use Gmail, check your Social and Promotions tabs. To make sure our emails are reachable, add info@stitchforest.com to your address book.
If the guides above can’t help you solve the problems with your download, contact us at contact@stitchforest.com for further assistance.